Shipping & Returns
Shipping Policy
Last updated: March 1, 2026
Processing Time
All orders are dispatched within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
- United States: Free shipping on orders over $50. Orders under $50: $7.95
- All other countries: Flat rate $7.95
Delivery Times
- United States: 7-12 business days
- United Kingdom: 5-10 business days
- Europe: 7-14 business days
- Rest of World: 10-20 business days
Order Tracking
All orders include full tracking. You will receive a tracking number by email once your order has been dispatched.
Customs and Import Duties
For international orders, customs duties and import taxes may apply. These charges are the responsibility of the recipient and are not included in our prices.
Undelivered Packages
If your package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact
For shipping enquiries, email hello@oakstead.shop or call +44 7927 005515.